Home / FAQs

Frequently Asked Questions


  • Is it safe to send my credit card information over the Internet?

    We use a secure PayPal site.

  • What payment methods do you accept?

    We accept all payments online through PayPal.

  • How is my order shipped?

    Delivery times may vary, but most items will be delivered within 7 to 10 business days. Rush and Next Day delivery is available for many items; additional charges apply.

  • Can an order be shipped to more than one address?

    Absolutely. And it's inexpensive -- standard delivery charges are applied across your order. Simply add another delivery address and specify your delivery options for each item during checkout if you are ordering more than one of the same item.

  • Do you ship to my country? What are the delivery charges?

    Shipping prices for delivery outside the U.S. including APOs and FPOs vary based on the destination. For more information call to receive a quote.

  • What is the return policy?

    If you're dissatisfied with a purchase for any reason, you can return it (with original tags and packaging) within 60 days for exchange or refund. Your satisfaction is guaranteed, unconditionally.

  • What if I need to cancel or change an order?

    Our first priority is to ensure that your items are shipped in a timely manner. When an order is placed and all of the billing and shipping information has been accepted the order is immediately shipped. Because of this, we are unable to adjust an order after it has been submitted.